Privacy Policy
Version: March 26, 2025
We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the personal information you provide to us, particularly in connection with SMS communications, our website, and leasing-related services.
Scope of this Privacy Policy
This Privacy Policy applies to:
- Individuals who interact with us, including prospective and current tenants.
- Personal information submitted through our website, forms, and SMS opt-in channels.
- Communications and services we offer through SMS and email.
This Policy does not apply to third-party property management platforms or service providers that may have their own privacy practices.
Information We Collect
- Name, phone number, and email address
- Property interest or lease details
- SMS or email communication preferences
- Any other information you voluntarily provide
How We Collect Information
- Fill out contact or leasing inquiry forms
- Schedule a property tour or appointment
- Interact with us via SMS or email
- Call or visit our offices
How We Use Your Information
- Communicate leasing updates, maintenance notices, or access information
- Send promotional offers or availability updates
- Schedule appointments or respond to inquiries
- Comply with legal obligations or resolve disputes
SMS Communications & Consent
By submitting your phone number through a form or communication with us, you consent to receive SMS messages related to leasing, operations, and marketing. Message frequency may vary. Standard message and data rates may apply.
Opt-out: Reply STOP to any message to unsubscribe.
Help: Reply HELP for support or contact us at (805) 570-5500.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Trusted service providers who help us deliver SMS or leasing services
- Legal authorities when required by law
Your Rights
You may request to:
- Access your personal information
- Update or delete your information
- Withdraw consent to receive messages at any time
To exercise any of these rights, contact us at (805) 570-5500.
Data Retention
We retain your information only as long as necessary to provide services or comply with legal obligations. SMS consent logs may be stored securely for audit and compliance purposes.
Security
We use reasonable administrative and technical measures to protect your personal information from unauthorized access or disclosure.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the “Version” date at the top.
Contact Us
521 Santa Barbara St.
Santa Barbara, CA 93101
Phone: (805) 570-5500
Terms and Conditions
Effective Date: March 26, 2025
These Terms and Conditions (“Terms”) govern the use of services and communications provided by us, including use of our website, leasing inquiry forms, and SMS messaging services. By accessing our website or opting into SMS communications, you agree to these Terms.
1. Use of Our Services
We provide information about office space availability, tenant updates, leasing events, and other property-related services. By using our website or submitting your information through contact forms or other means, you acknowledge that your interaction is voluntary and that you are providing accurate and truthful information.
2. SMS Messaging Terms
By opting into SMS communications, you consent to receive text messages related to leasing opportunities, appointment reminders, building notifications, and promotional content. Message frequency may vary. Standard message and data rates may apply.
Opt-Out Instructions
You may opt out at any time by replying STOP to any SMS message. This will prevent you from receiving further messages unless you opt back in.
Help Instructions
If you need assistance or more information about our messaging program, reply HELP to any message or call (805) 570-5500.
Consent
By submitting your phone number through our website or leasing process, you represent that you are the account holder or authorized user of the mobile number provided, and you consent to receive communications from us.
Message Delivery
Delivery of SMS messages is subject to effective transmission by your mobile service provider. We and participating carriers are not liable for delayed or undelivered messages.
3. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By agreeing to these Terms, you also agree to the terms outlined in our Privacy Policy.
4. Acceptable Use
You agree not to misuse our website or SMS service. This includes but is not limited to unauthorized use, spamming, scraping, or providing false or misleading information.
5. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our website, services, or SMS communications.
6. Modifications
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised effective date. Your continued use of our services constitutes acceptance of the modified Terms.
7. Contact
521 Santa Barbara St.
Santa Barbara, CA 93101
Phone: (805) 570-5500